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    Privacy Policy

    VERSADU – PRIVACY POLICY

    Effective Date: 01-04-2026
    Company Name: SUNBEO INNOVATIONS PRIVATE LIMITED
    Brand Name: VERSADU

    VERSADU ("we", "our", or "us") values the privacy and security of our users, customers, vendors, partners, and visitors. This Privacy Policy explains how we collect, use, store, process, and protect personal and business information through the VERSADU platform, including websites, mobile applications, marketplaces, industrial commerce systems, and associated digital services.

    By accessing or using the VERSADU platform, you agree to the practices described in this Privacy Policy.

    1. INFORMATION WE COLLECT

    1.1 Personal Information

    We may collect the following personal information:

    • Full Name

    • Mobile Number

    • Email Address

    • Billing and Shipping Address

    • Business Information

    • GST/PAN Details

    • Profile Details

    • Payment-Related Information

    • Login Credentials

    1.2 Vendor & Business Information

    For vendors, suppliers, and businesses, we may collect:

    • Company Name

    • Business Registration Details

    • GST Registration Information

    • PAN/CIN Information

    • Bank Account Details

    • Product Catalogues

    • Certifications and Licenses

    1.3 Technical Information

    We may automatically collect:

    • IP Address

    • Device Information

    • Browser Type

    • Operating System

    • Location Data

    • App Usage Analytics

    • Cookies and Session Information

    1.4 Transaction Information

    We may collect information related to:

    • Orders

    • Payments

    • Refunds

    • Delivery Information

    • Vendor Settlements

    • Support Requests

    2. HOW WE USE YOUR INFORMATION

    We use collected information for:

    • Account Registration and Management

    • Order Processing and Fulfillment

    • Vendor Onboarding and Verification

    • Customer Support

    • Platform Operations

    • Payment Processing

    • Marketing and Promotional Activities

    • Service Improvement and Analytics

    • Fraud Prevention and Security

    • Legal and Regulatory Compliance

    3. COOKIES & TRACKING TECHNOLOGIES

    VERSADU may use cookies, analytics tools, and tracking technologies to:

    • Improve User Experience

    • Analyze Traffic and Usage

    • Remember Preferences

    • Personalize Content

    • Enhance Platform Security

    Users may disable cookies through browser settings; however, certain platform features may not function properly.

    4. INFORMATION SHARING

    We may share information with:

    • Vendors and Sellers

    • Logistics Partners

    • Payment Gateway Providers

    • Technology Service Providers

    • Marketing Partners

    • Legal Authorities when required by law

    We do not sell personal data to third parties.

    5. PAYMENT SECURITY

    Payment transactions are processed through secure third-party payment providers. VERSADU does not store complete payment card details on its servers.

    6. DATA STORAGE & SECURITY

    We implement reasonable administrative, technical, and physical safeguards to protect user information from:

    • Unauthorized Access

    • Data Misuse

    • Alteration

    • Loss

    • Disclosure

    Despite our security measures, no online platform can guarantee absolute security.

    7. USER RIGHTS

    Users may have the right to:

    • Access Personal Information

    • Correct Inaccurate Data

    • Request Deletion of Data

    • Withdraw Consent for Communications

    • Request Account Closure

    Requests may be submitted through official support channels.

    8. VENDOR DATA RESPONSIBILITY

    Vendors using VERSADU must:

    • Protect Customer Information

    • Maintain Confidentiality

    • Avoid Unauthorized Data Sharing

    • Comply with Applicable Privacy Laws

    Misuse of customer data may result in account suspension or legal action.

    9. CHILDREN'S PRIVACY

    VERSADU services are not intended for individuals below the legally permitted age under applicable laws. We do not knowingly collect personal information from minors without appropriate consent.

    10. THIRD-PARTY LINKS & SERVICES

    The platform may contain links or integrations with third-party websites and services. VERSADU is not responsible for third-party privacy practices, policies, or content.

    Users should review third-party privacy policies separately.

    11. INDUSTRIAL & BUSINESS DATA

    Industrial vendors and B2B users may provide sensitive operational or technical information. VERSADU shall take reasonable measures to protect such information but shall not be liable for external breaches beyond reasonable control.

    12. DATA RETENTION

    We may retain information:

    • As Long as Accounts Remain Active

    • For Operational Purposes

    • For Legal and Regulatory Compliance

    • For Fraud Prevention and Dispute Resolution

    13. MARKETING COMMUNICATIONS

    Users may receive:

    • Promotional Messages

    • Service Notifications

    • Updates and Offers

    • Platform Announcements

    Users may opt out of marketing communications at any time.

    14. LEGAL COMPLIANCE

    VERSADU complies with applicable laws and regulations relating to:

    • Information Technology Laws

    • Consumer Protection Laws

    • GST and Taxation Compliance

    • E-Commerce Regulations

    • Data Protection Requirements

    15. INTERNATIONAL DATA PROCESSING

    Some services or technology providers may process data outside India. By using the platform, users consent to such processing where applicable.

    16. CHANGES TO THIS PRIVACY POLICY

    VERSADU reserves the right to modify or update this Privacy Policy at any time. Updated versions will be published on the platform with revised effective dates.

    Continued use of the platform constitutes acceptance of revised policies.

    17. CONTACT INFORMATION

    For privacy-related inquiries, complaints, or requests:

    VERSADU
    SUNBEO INNOVATIONS PRIVATE LIMITED

    Email: privacy@versadu.com
    Website: www.versadu.in